Integration features
Scheduling modes
- Event link: the agent shares a link to a specific Cal.com event type, and the visitor books on your Cal.com page.
- Live calendar: the agent reads your real availability and manages bookings inside the conversation.
Agent actions
In live calendar mode, you choose which actions your agent can perform:- Check availability: present real open time slots from your Cal.com calendar.
- Book a meeting: confirm the visitor’s details and schedule the appointment.
- Reschedule a meeting: move an existing meeting to a new time the visitor chooses.
Key capabilities
- Multiple event types: offer different meeting types and tell the agent when to use each one.
- Permission control: enable availability, booking, and rescheduling independently per task.
- Unified inbox: every conversation appears in your Dimedove dashboard alongside all other channels, and any bookings made during a conversation are tracked right within it.
Getting connected
To connect your Cal.com account:- Navigate to your agent’s Tasks and add a Calendar task.
- Select Cal.com as the provider.
- Choose event link mode and paste a booking URL, or choose live calendar mode and enter your Cal.com API key.
- Add the event type(s) visitors can book, using each event type’s ID, with a label and an optional condition.
- Choose which actions the agent can perform, then save and test.
Calendar tasks are part of Dimedove’s agent task capabilities. See the Calendar task documentation for full setup details.