> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dimedove.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Personality

> Define your agent's personality traits and communication style

Shape your agent's personality to align with your brand and create engaging customer interactions.

## Personality Traits

Configure traits that influence how your agent communicates:

* **Friendliness Level**: From professional to casual
* **Enthusiasm**: How energetic and positive responses should be
* **Empathy**: Sensitivity to customer emotions and concerns
* **Confidence**: Assertiveness in providing information and solutions