> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dimedove.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deployment

> Deploy forms to your website and share with users

## Form URLs

### Preview URL

* Available in draft or live status
* Used for testing before going live
* Fully functional but marked as preview mode
* Access via "Test" button in Forms table

### Public URL

* Only available when form is enabled (live status)
* Used for production with real visitors
* Submitted data is processed normally
* Access via "Copy URL" button in Forms table

## External IDs

Optional parameters that can be appended to form URLs.

**Purpose**: Link form submissions to external systems (CRM records, campaigns, user sessions)

**Usage**:

1. Enter external ID when copying a URL
2. ID is automatically appended to URL
3. Submissions include this ID in webhook payloads and API responses

**Example**:

```
https://form.dimedove.com/f/A7B9I6H4?external_id=user_ui12y31i2u
```

## Form Status

### Draft (Disabled)

* Form is being configured
* Only preview URL is accessible
* Submissions not processed in production

### Live (Enabled)

* Form is publicly accessible
* Public URL is active
* Submissions are processed and stored
* Data flows to integrations and webhooks

## Enabling Forms

**Prerequisites**:

* Agent is assigned and live
* All required configuration is complete
* Form passes validation

**Process**:

1. Navigate to Forms section
2. Toggle status switch to "Enabled"
3. Form becomes immediately accessible via public URL

## Disabling Forms

Toggle status switch to "Disabled" to take form offline.

* Public URL becomes immediately inaccessible
* Preview URL remains accessible

## Deleting Forms

**Requirements**:

* Form must be disabled first
* Cannot be undone

**Process**:

1. Disable the form
2. Click "Delete" action
3. Confirm deletion

**Note**: Deleting a form does not delete submitted data (chats and contacts remain accessible).