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MCP Servers are available to teams on the Pro subscription.
This guide walks you through creating and configuring an MCP Server to expose your agent to external AI tools.

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Prerequisites

Before setting up an MCP Server, ensure you have:
  • A Dimedove account with Pro subscription
  • At least one agent configured with tools you want to expose
  • The agent must be published (live) before you can enable the MCP Server

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Setup Flow

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Step 1: Navigate to MCP Settings

  1. Go to Settings in your Dimedove dashboard
  2. Click MCP in the sidebar
You will see a list of any existing MCP Servers, or an empty state if this is your first one.

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Step 2: Create an MCP Server

  1. Click Create MCP Server
  2. Enter a name for your MCP Server (this is for your internal reference)
Your MCP Server is now created in draft mode. You need to configure it before enabling.

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Step 3: Assign an Agent

  1. In the Agent dropdown, select the agent whose tools you want to expose
  2. Only published (live) agents can be assigned
If you select an agent that is not live, you will see a warning. The MCP Server cannot be enabled until the agent is published.

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Step 4: Select Tools to Expose

After assigning an agent, you can choose which tools to expose:
  1. In the Exposed tools section, you will see all tools configured on the selected agent
  2. Check the boxes next to the tools you want to make available through this MCP Server
  3. Only active tools can be selected
External tools will only be able to run the tools you explicitly select here.

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Step 5: Enable Knowledge Base Access (Optional)

If your agent has a knowledge base configured:
  1. Toggle Knowledge Base Access to enable it
  2. When enabled, external tools can search your agent’s knowledge base using the query_knowledge tool
Leave this disabled if you only want to expose tools without knowledge base access.

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Step 6: Test the Connection

Before enabling your MCP Server, verify the configuration:
  1. Click Test Connection
  2. The status indicator shows the result:
    • Connected: Server is reachable and tools are available
    • Connected, no tools: Server works but no tools are exposed
    • Error: Configuration issue (check that an agent is assigned and tools are selected)
The test results display all available MCP tools, helping you verify that the right capabilities are exposed.

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Step 7: Enable the MCP Server

Once configured and tested:
  1. Toggle the Enable switch at the top of the page
  2. The status changes from Draft to Live
Your MCP Server is now active and ready to accept connections.

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Configuration Options

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Name

An internal identifier for this MCP Server. Use descriptive names like “Sales Agent MCP” or “Support Bot External” to easily identify the server’s purpose in your dashboard.

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Agent Assignment

The agent whose tools and knowledge base will be exposed. You can only assign one agent per MCP Server. If you need to expose multiple agents, create separate MCP Servers for each.

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Exposed Tools

Select which of the agent’s tools are available through this MCP Server. This gives you fine-grained control over what external tools can do. You might expose read-only API tools while keeping write operations private.

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Knowledge Base Access

When enabled, external tools can search the agent’s knowledge base. This is useful when you want external AI tools to have access to your documentation, FAQs, or other indexed content.

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Rate Limiting

Each MCP Server has built-in rate limiting to prevent abuse. The limits help ensure reliable performance and protect your integrations from excessive usage.

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Using Your MCP Server

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Copy the Server URL

  1. In your MCP Server configuration, find the MCP Server URL field
  2. Click the copy button to copy the URL to your clipboard

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Connect External Tools

Use the copied URL to configure your MCP client. Dimedove MCP Servers work with any MCP-compatible tool, including:
  • Claude Desktop: Add the URL to your Claude Desktop configuration
  • Cursor: Configure the MCP server in Cursor settings
  • ChatGPT: Use the URL when setting up custom integrations
  • Custom clients: Use the URL with any MCP client library
Each tool has its own configuration method. Refer to the tool’s documentation for specific setup instructions.

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Connection Status

The MCP Server configuration page shows the current connection status:
  • Not configured: No agent assigned or no tools selected
  • Connected: Server is active and tools are available
  • Connected, no tools: Server works but nothing is exposed (expose tools or enable knowledge base)
  • Connection failed: Error reaching the server (verify the URL and try again)

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Managing MCP Servers

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Disable an MCP Server

Toggle the Enable switch off to disable an MCP Server. External tools will no longer be able to connect, but your configuration is preserved.

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Delete an MCP Server

  1. First disable the MCP Server
  2. Open the actions menu and click Delete
  3. Confirm the deletion
Deleting an MCP Server is permanent. Any external tools configured with this server’s URL will stop working.

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Update Configuration

You can update an MCP Server’s configuration at any time:
  • Change the assigned agent
  • Add or remove exposed tools
  • Toggle knowledge base access
  • Update the name
Changes take effect immediately for new connections.

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Troubleshooting

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Cannot Enable MCP Server

Verify that:
  • An agent is assigned
  • The assigned agent is published (live)
  • At least one tool is selected for exposure

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Connection Test Fails

Check that:
  • The agent is live and active
  • Selected tools are active (not disabled)
  • Your Dimedove subscription is active

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External Tool Cannot Connect

Ensure that:
  • The MCP Server is enabled (status shows Live)
  • You copied the complete URL
  • The external tool supports MCP with streamable HTTP transport