What is Dimedove?
Dimedove is a customer engagement platform built on agents that qualify leads and engage customers for you. Deploy agents across multiple channels, manage all conversations from a unified inbox, and automate workflows, all while maintaining the human touch your customers value.Built for the AI Era
As businesses adapt to an AI-first world, customer expectations are evolving. Dimedove empowers you to create intelligent agents that provide instant, personalized interactions at scale.Key Capabilities
- Intelligent Agent Builder: Create sophisticated AI agents with custom identity, knowledge, and behavior
- Multi-Channel Engagement: Deploy across your website messenger, forms, email, phone, Slack, Microsoft Teams, and social media
- Lead Qualification: Automatically identify and qualify prospects through conversations
- Goals: Give an agent an outcome to reach with a contact, and let it plan, follow up, and report back over days, with your approval where you want it
- Unified Inbox: Manage all conversations across channels in one place
- Workflow Automation: Build branching workflows that connect platform events to automated actions
- Ask Dimedove: Query your workspace and delegate work in plain language, from the dashboard, Slack, Microsoft Teams, or email
- Developer Tools: REST API, webhooks, and MCP servers for custom integrations