Legal
Subprocessors list
Effective Date: 2025-07-01
Last Updated: 2025-08-27
Stripe, Inc. — Payment processing, subscription billing, and financial transaction services (USA)
OpenAI, L.L.C. — AI model services and natural language processing (USA)
Google L.L.C. — AI processing (Gemini models), analytics services, OAuth authentication, Workspace (email, calendar), and Google Drive (file storage/collaboration) (USA/Global)
Anthropic, PBC — AI model services and processing (USA)
Groq, Inc. — High-performance AI inference and processing services (USA)
Meta Platforms, Inc. — AI model services and processing (USA)
Kinde Pty Ltd — User authentication, identity management, and access control services (Australia/Global)
Resend, Inc. — Transactional email delivery and communication services (USA)
Loops Technologies, Inc. — Email marketing and campaign delivery services (USA)
LlamaIndex, Inc. (LlamaCloud) — Managed Retrieval-Augmented Generation (RAG) and document processing services (USA)
Spider Cloud Technologies — Web scraping and data extraction services (USA)
Intercom R&D Unlimited Company — Customer support platform, live chat, and helpdesk services (USA/Ireland)
Attio Ltd. — CRM and customer relationship management services (UK/Global)
GitHub, Inc. — Source code repository, CI/CD, and collaboration tools (USA)
Mintlify, Inc. — Documentation platform and knowledge base publishing services (USA)
Linear Orbit, Inc. — Project management and issue tracking (USA)
Notion Labs, Inc. — Collaboration, documentation, and knowledge management (USA)
Slack Technologies, LLC — Team collaboration and communication platform (USA)
Legal Inquiries: legal@dimedove.com
Security Inquiries: security@dimedove.com Dimedove Technologies Inc.
4 Pl. Ville-Marie #300
Montréal, QC H3B 2E7
Canada
This Subprocessors List is part of our comprehensive data protection and privacy framework. For additional information about how we protect and process data, please refer to our Privacy Policy and Security Policy.
Last Updated: 2025-08-27
Overview
Dimedove Technologies Inc. (“Dimedove”) acts as a data processor and engages certain subprocessors that may process personal data submitted to Dimedove’s AI agent building platform and related services. These subprocessors are listed below with a description of their services and data processing locations. Dimedove services and data are hosted in Amazon Web Services (AWS) regions US East (us-east-1) and Canada Central (ca-central-1). This list may be updated by Dimedove from time to time in accordance with the terms of our Data Processing Agreements and customer contracts.Current Subprocessors
Amazon Web Services, Inc. — Cloud hosting, storage, and processing (including AI processing) of customer data (USA/Canada)Stripe, Inc. — Payment processing, subscription billing, and financial transaction services (USA)
OpenAI, L.L.C. — AI model services and natural language processing (USA)
Google L.L.C. — AI processing (Gemini models), analytics services, OAuth authentication, Workspace (email, calendar), and Google Drive (file storage/collaboration) (USA/Global)
Anthropic, PBC — AI model services and processing (USA)
Groq, Inc. — High-performance AI inference and processing services (USA)
Meta Platforms, Inc. — AI model services and processing (USA)
Kinde Pty Ltd — User authentication, identity management, and access control services (Australia/Global)
Resend, Inc. — Transactional email delivery and communication services (USA)
Loops Technologies, Inc. — Email marketing and campaign delivery services (USA)
LlamaIndex, Inc. (LlamaCloud) — Managed Retrieval-Augmented Generation (RAG) and document processing services (USA)
Spider Cloud Technologies — Web scraping and data extraction services (USA)
Intercom R&D Unlimited Company — Customer support platform, live chat, and helpdesk services (USA/Ireland)
Attio Ltd. — CRM and customer relationship management services (UK/Global)
GitHub, Inc. — Source code repository, CI/CD, and collaboration tools (USA)
Mintlify, Inc. — Documentation platform and knowledge base publishing services (USA)
Linear Orbit, Inc. — Project management and issue tracking (USA)
Notion Labs, Inc. — Collaboration, documentation, and knowledge management (USA)
Slack Technologies, LLC — Team collaboration and communication platform (USA)
Data Processing Locations
Customer data processing occurs primarily in:- United States (AWS US East region - us-east-1)
- Canada (AWS Canada Central region - ca-central-1)
Subprocessor Updates
Dimedove reserves the right to add, remove, or modify subprocessors as necessary to provide and improve our services. Material changes to this list will be communicated to customers through appropriate channels, including:- Email notifications to account administrators
- Updates posted to our website and platform
- In-platform notifications where applicable
Contact Information
For questions about our subprocessors or data processing practices, please contact: General Support: support@dimedove.comLegal Inquiries: legal@dimedove.com
Security Inquiries: security@dimedove.com Dimedove Technologies Inc.
4 Pl. Ville-Marie #300
Montréal, QC H3B 2E7
Canada
This Subprocessors List is part of our comprehensive data protection and privacy framework. For additional information about how we protect and process data, please refer to our Privacy Policy and Security Policy.