Integration Features
Supported Resources
- Contacts: Create and update contact records with conversation data
- Companies: Sync company information from qualified leads
- Deals: Create and manage deals in your sales pipeline
- Custom Objects: Access and interact with custom objects defined in your HubSpot account
Agent Actions
Configure your Dimedove agents to perform CRM operations as part of their workflows:- Create Records: Automatically create new contacts, companies, or deals when an agent qualifies a lead
- Update Records: Update existing records with new information gathered during conversations
- Upsert Records: Look up existing records by unique fields (such as email) and update them, or create new records if no match is found
Key Capabilities
- Dynamic Schema Discovery: Dimedove automatically detects your HubSpot fields, including custom properties, so your agents always work with the latest CRM structure
- Field Mapping: Map agent conversation outputs to specific HubSpot fields for precise data entry
- Unified Inbox: Conversations that trigger CRM actions appear alongside all other channels in your Dimedove dashboard
Getting Connected
To connect your HubSpot account:- Navigate to Settings > Integrations in your Dimedove dashboard
- Click Connect next to HubSpot
- Authorize Dimedove with your HubSpot account
- Your available resources (contacts, companies, deals) will be discovered automatically
- Configure agent actions to start syncing data
HubSpot integration requires a Pro subscription with third-party integrations enabled.

