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Dimedove agents are specifically designed for businesses selling in the AI era, making lead qualification and customer engagement instant, personalized, connected, and delightful for every business prospect and customer at scale.

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What are Dimedove Agents?

Agents are intelligent AI assistants that transform how your business engages with prospects and customers. They work 24/7 to qualify leads, provide personalized interactions, and create exceptional experiences that drive conversions and build lasting relationships.

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Key Features

  • Natural Language Conversations: Engage visitors with human-like dialogue that feels natural and contextual
  • Unstructured to Structured Insights: Automatically extract and organize valuable information from conversations with leads and prospects
  • Auto-populating Contact Cards: Seamlessly capture and organize lead and prospect information without manual data entry
  • Highly Customizable Instructions: Tailor your agent’s behavior, responses, and workflows to match your business needs perfectly
  • Dynamic Knowledge Base: Connect your agent to files, websites, and custom content to provide accurate, up-to-date information
  • Flexible Task Automation: Configure agents to perform specific actions like scheduling, API calls, and email notifications
  • Beautiful Website Embedding: Integrate seamlessly into your existing website with customizable design and branding
  • Connects to Existing Tools: Integrate with your existing tools through webhooks by listening for key events
  • Centralized Dashboard: Monitor all metrics, conversations, and performance from one comprehensive, self-serve interface

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Built for Growth

Whether you’re qualifying your first lead or scaling to handle thousands of conversations, Dimedove agents adapt to your business needs while maintaining the personal touch that converts prospects into customers.

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Managing Multiple Agents

Depending on your team’s plan, you can create and manage multiple agents to serve different use cases, audiences, or channels. Each agent operates independently with its own configuration, knowledge base, and conversation history.

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Creating New Agents

Create a new agent from the dashboard by providing a name. Each new agent starts with a default configuration that you can customize to match your specific needs.

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Duplicating Agents

Save time by duplicating an existing agent’s configuration. When you duplicate an agent, the following are copied to the new agent:
  • Configuration settings: All behavior, design, and language settings
  • Tasks: Task definitions and their input configurations
  • Expertise settings: Domain expertise and jurisdiction configurations
  • Prompts: System prompts and instructions
The following are not copied and start fresh for the new agent:
  • Content: Files and websites in the knowledge base (the new agent starts with an empty knowledge base)
  • Preview conversations: Test conversations from the preview mode

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Assigning Agents to Channels

Once you have multiple agents, you can assign different agents to different channels based on your business needs:
  • Forms: Assign agents to specific conversational forms for targeted data collection
  • Telephony: Connect agents to phone numbers for voice and SMS interactions
  • Slack: Deploy agents to Slack channels for team collaboration and internal qualification
This flexibility allows you to specialize agents for different purposes: one agent might handle general inquiries on your website, while another is optimized for technical support via Slack, and a third focuses on lead qualification through forms.

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Managing Agent Limits

Your team’s plan determines how many agents you can create. You can view and manage your agent limits through the billing section in your team settings.