Agents can be configured to track performance metrics that align with your business objectives for transparent outcome-based pricing.

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Key Performance Features

  • Outcome-Based Pricing: Pay only when agents deliver clear business value through qualified opportunities
  • Transparent Tracking: Every performance metric is logged with detailed explanations for full transparency
  • Customizable Metrics: Configure performance criteria that align with your specific business goals

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Performance Metrics

Configure your agent to track performance through Qualified Opportunities - outcome-based pricing that ensures you only pay when agents deliver clear business value. Choose from three performance criteria during agent setup:
  1. Instructions-Aligned Outcome - Agent achieves the intended outcome in its Instructions
  2. Task Completion - Agent completes specific tasks (e.g., book demo, request quote, handoff to broker)
  3. Data Signal Collection - Agent captures qualification datapoints (e.g., budget, timeline, intent, needs)
For detailed information about usage measurement, billing, and dispute resolution, see Team Usage.