Overview

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Key Features

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Voice Call Support

• Real-time conversational AI for inbound calls
• Natural handling of interruptions, pauses, and speech patterns
• Access to your agent’s full knowledge base
• Execute tasks like scheduling, data collection, or API calls during calls
• Automatic call transcripts for review and analysis

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SMS Messaging

• Two-way SMS conversations with your AI agent
• Maintain conversation history across messages
• Handle multiple SMS conversations simultaneously
• Rich responses within SMS constraints

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Service Configuration

• Enable calls only, SMS only, or both per phone number
• Assign different agents to different phone numbers
• Configure independent usage limits per service

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Usage Controls

• Set monthly call minute limits
• Set monthly SMS message limits
• First 60 minutes free per month (shared across all numbers)
• First 100 SMS free per month (shared across all numbers)
• Automatic service disabling when limits are reached

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Benefits

• 24/7 Availability: Handle calls and texts at all hours without staffing concerns
• Cost Efficiency: Lower than human operator costs with pay-per-use pricing
• Scalability: Manage multiple concurrent calls with no busy signals
• Consistency: Same responses and tone for every interaction
• Analytics: Full call transcripts and conversation analytics

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Pricing

• Monthly phone number fee
• Per-minute call charges (after free tier)
• Per-SMS charges (after free tier)
• First 60 minutes per month free (shared across all numbers)
• First 100 SMS per month free (shared across all numbers)