Configure how your agent communicates with prospects and customers through tone and style preferences.

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Tone Options

  • Professional: Formal business communication
  • Friendly: Warm and approachable interactions
  • Casual: Relaxed and conversational style
  • Empathetic: Understanding and supportive responses
  • Direct: Clear and to-the-point communication
  • Custom: Define your own unique tone that matches your brand voice

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Tone Consistency

Ensure your agent maintains consistent tone across all interactions while adapting appropriately to different prospect and customer needs.