Skip to main contentConfigure how your agent communicates with prospects and customers through tone and style preferences.
Tone Options
- Professional: Formal business communication
- Friendly: Warm and approachable interactions
- Casual: Relaxed and conversational style
- Empathetic: Understanding and supportive responses
- Direct: Clear and to-the-point communication
- Custom: Define your own unique tone that matches your brand voice
Tone Consistency
Ensure your agent maintains consistent tone across all interactions while adapting appropriately to different prospect and customer needs. 
