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Documentation Index

Fetch the complete documentation index at: https://docs.dimedove.com/llms.txt

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Your agent can automatically mark conversations as requiring human assistance when certain situations arise.

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When Agent Escalates

  • Complex Inquiries: Questions beyond the agent’s knowledge
  • User Requests: When someone specifically asks to speak with a human
  • Sentiment Detection: Frustrated or upset visitors
  • Custom Scenarios: Specific situations you define that require human assistance