Dimedove home page
Search...
⌘K
Talk to Support
Dashboard
Dashboard
Search...
Navigation
Behavior
Controls
Platform
Developer Guides
Integrations
FAQs
Quickstart
Introduction
Getting Started
Agents
Overview
Identity
Content
Behavior
First Message
Instructions
Personality
Tone
Human Fallback
Verbosity
Controls
Knowledge
Tasks
Performance
Design
Languages & Timezone
Preview
Install
Inbox
Overview
Chats
Contacts
Overview
Contact
Insights
Attributes
Manage Attributes
Webhooks
Overview
Event Types
Security
Team
Overview
Manage
Billing
Usage
Legal
Terms of service
Privacy policy
Cookie policy
Security policy
Subprocessors list
On this page
Key Controls
Behavior
Controls
Set boundaries and controls for your agent’s capabilities
Set boundaries to keep your agent focused, accurate, and aligned with your business goals.
Key Controls
Stay On Topic
: Keep conversations focused on your main business purpose and avoid derailing
Hallucination Prevention
: Ground responses in facts and information you’ve provided
Define Capabilities
: Clearly specify what your agent can and cannot do for visitors
Content Boundaries
: Set limits on topics, actions, and information sharing
Verbosity
Web Search
Assistant
Responses are generated using AI and may contain mistakes.