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Upload documents, PDFs, spreadsheets, and other files to enhance your agent’s knowledge and capabilities.

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Supported File Types

  • Documents: PDF, DOC, DOCX, TXT
  • Spreadsheets: XLS, XLSX, CSV
  • Presentations: PPT, PPTX
  • Images: PNG, JPG, JPEG, GIF

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File Management

Upload files that your agent can reference when responding to customer inquiries. Files are automatically processed and indexed for quick retrieval.